What do I do when Payees were paid correctly, but the amounts in the STP Lodgement were incorrect?

What to do when Payees were paid correctly, but the amounts in the STP Lodgement were incorrect.

To correct an amount that has been STP Reported and is not the result of an underpayment (Scenario 3) or overpayment (Scenario 4), you can either process a Missed Pay Run (if the Pay Day Date has passed) OR an Cycle Pay Run if the Pay Day Date is current or future.

STEP 1 - Start a new Single Touch Payroll Pay Run.

Within the Pay Run Details Window, choose

Missed if the Pay Day Date has passed OR
Out of Cycle Pay Run if the Pay Day Date is current or future

STEP 2 - Choose the Payees included in the Single Touch Payroll Pay Run.

STEP 3 - Compose the Payees' Pay Details.

The above instructions will guide you through completing STEP 3 by processing negative and positive payments.

STEP 4 - Review the Single Touch Payroll Pay Run Reports.

🎯 If there are any issues when completing STEP 4, amend the required Payees Pay at STEP 3, then reprocess STEP 4.

STEP 5 - Review the Single Touch Payroll Pay Run Pay Advice Slips.

STEP 6 - Post the Pay Run and send your STP Lodgement.

🎯 Please ensure all information is correct before completing STEP 7. Once the pay run has been declared true and correct, it cannot be amended, and corrections will need to be made by referring to How do I correct the information included in an STP Lodgement?

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