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STEP 5 - e-Time™ (Timesheets)

The Access Denied Error Message is displayed when the user attempts to perform an action that their Role will not allow them to resolve Payee Issues.

The Review Imported Payee Error Message is displayed when the Action Icon is selected for a Payee who has been imported in e-Port; however, their Payee Master File has not been accessed to confirm that the information has been correctly added into the relevant fields.  

To resolve, select Acknowledge, Exit the Pay Run and refer to Review your Imported Payees. 

The STP Previous Payroll ID Error Message is displayed when the Action Icon is selected for a Payee whose Master File contains a Previous STP Payee Payroll ID. 

To resolve, select Acknowledge, Exit the Pay Run, and if Taxation Balances were 

• entered from your previous product. Lodge an STP Update.

• Not entered from your previous product, remove the STP Previous Payroll ID.

The Visa Expired Error Message is displayed when the Action Icon is selected for a Payee whose VISA has expired. 

To resolve, select Acknowledge, Exit the Pay Run and refer to How do I change the Visa Number, Expiry and Country for a Payee?.

The Deafult Cost Centre Error Message is displayed when the Action Icon is selected for a Payee who does not currently have a Default Cost Centre (Hours Allocation).  

To resolve, select Acknowledge, Exit the Pay Run and refer to How do I change the e-Cost Default Cost Centre (Hours Allocation) setting for a Payee?.

The Essential Plan Error Message is conditionally displayed when the Horizontal Ellipsis button is selected for a Payee whose Timesheet contains;

• More than two (2) Time Blocks are allocated to at least one (1) day.

• More than two (2) Pay Rates/Allowances allocated to at least one Time Block in the Timesheet.

To resolve, select Acknowledge and refer to either;

• Access Timesheet and make the required changes, OR

• Change your Plan Level from Essential to Advanced.

The Gross Income Amount Exceeded Warning Message is displayed for a Payee using Tax File Number (TFN) Exemption Code 333-333-333 when the Gross Income exceeds the relevant Pay Period threshold. 

To resolve, select Acknowledge, Exit the Pay Run and amend either the OTE Hours and Days Per Week to more accurately reflect the time worked each week, or Change the Pay Template from Basic to Advanced and set the Quantity for all Pay Rates and Allowances to 0 to ensure they will not exceed the Gross Income Threshold before the Pay Run can be processed;

 If these details cannot be updated as they are correct, enter the Payee's Tax File Number as supplied by the ATO.

If the Payee has not applied for a Tax File Number, they must do so now. In this case, enter Tax File Number (TFN) Exemption Code 111-111-111, which will remain valid for 28 days.

If you do not enter a TFN, Tax File Number (TFN) Exemption Code 000-000-000 will be used, and the Payee's Tax Treatment is changed to No TFN. Until a valid Tax File Number is entered, any payments made to the Payee will be taxed per Schedule 1 – Tax Scale 4 (NAT 1004).

The Tax File Number Exemption Period Ended Warning Message is displayed when the Status Icon is selected for Payee using Tax File Number (TFN) Exemption Code 333-333-333 where they are now equal to or older than eighteen (18) years old. To resolve this alert, enter the Payee's Tax File Number as supplied by the ATO.

If the Payee has not applied for a Tax File Number, they must do so now. In this case, enter Tax File Number (TFN) Exemption Code 111-111-111,, which will remain valid for another 28 days.

If you do not enter a TFN, Tax File Number (TFN) Exemption Code 000-000-000 will be used, and the Payees Tax Treatment is changed to No TFN. Until a valid Tax File Number is entered, any payments made to the Payee will be taxed per Schedule 1 – Tax Scale 4 (NAT 1004).

The Tax File Number Application Period Ended Warning Message is displayed when the Status Icon is selected for Payee using Tax File Number (TFN) Exemption Code 111-111-111, where the application period has ended.

To resolve this alert, enter the Payee's Tax File Number as supplied by the ATO. 

If you do not enter a TFN, Tax File Number (TFN) Exemption Code 000-000-000 will be used, and the Payees Tax Treatment is changed. If the Payees Tax Treatment was;

• Regular, Seniors and Pensioners, Horticulturists and Shearers or Foreign Resident,   

  • Tax Treatment is changed to No TFN. Until a valid Tax File Number is entered, any payments made to the Payee will be taxed per Schedule 1 – Tax Scale 4 (NAT 1004)

• Seasonal Worker Programme,

  • Tax Treatment remains set to Seasonal Worker Programme per the ATO's requirements.

• Working Holiday Maker,

  • Tax Treatment remains set to Working Holiday Maker per the ATO's requirements.

The No Times Entered Warning Message is displayed when the Horizontal Ellipsis button is selected for a Payee included in STEP 3 - Timesheet. However, no times exist as they have not been imported from Ordinary Hours within the Payee Master File or manually entered.

To resolve this alert, either select;

• Acknowledge to edit the timesheet for this Payee.

• Cancel, then remove the Payee from the Timesheet Run.

The Missing or Out of Sequence Times Warning Message is conditionally displayed when the Horizontal Ellipsis button is selected for a Payee included in STEP 3 - Timesheet. However, times are either missing or out of sequence (e.g. an In Time is after the Out Time).

To resolve this alert, either select;

• Acknowledge to edit the timesheet for this Payee.

• Cancel, then remove the Payee from the Timesheet Run.

The Registered Employer Information Message is displayed when the Action Icon is selected for a Payee whose Tax Treatment Code is HUXXXX if Employer of Working Holiday Makers has been selected since the Payee was added. 

To resolve, select Acknowledge to automatically update the Payees Tax Treatment Code to HRXXXX.

The Deregistered Employer Information Message is displayed when the Action Icon is selected for a Payee whose Tax Treatment Code is HRXXXX if Employer of Working Holiday Makers has been deselected since the Payee was added. 

To resolve, select Acknowledge to automatically update the Payees Tax Treatment Code to HUXXXX.

The Award Details Changed Information Message is displayed when the Action Icon is selected for a Payee whose Award has been changed, and those changes have not been applied to the Payee. 

To resolve, select Acknowledge. Exit the Pay Run and refer to Update Employment for the relevant Payees based on changes to the assigned Award.

The Agreement Details Changed Information Message is displayed when the Action Icon is selected for a Payee whose Agreement has been changed, and those changes have not been applied to the Payee. 

To resolve, select Acknowledge. Exit the Pay Run and refer to Update Employment for the relevant Payees based on changes to the assigned Agreement.

🎯 This message is displayed in the Payee Master File and Notify ATO (STEP 7 of Pay Day).

The Mandatory Employer Superannuation Guarantee Information Message is displayed when the Action Icon is selected for a Payee whose Employer SG Percentage is currently set to anything less than 12.00% (on or after 1 July 2025).

Select Acknowledge to change the Employer SG percentage as the ATO requires. 

Otherwise, keep the Employer SG percentage as previously set (due to your Award) by selecting; Do not show again for this Payee if you do not want to be reminded that this Payee is being paid a lesser percentage. Then select Cancel.

The Additional Contributions (RESC) Information Message is displayed when the Status Icon is selected for a Payee whose Master File contains an Additional Contributions (RESC) amount, and Remind me every time a Pay Run is Processed is chosen. 

Select Acknowledge to close the message.