What do I do when Payees are underpaid?

What to do when Payees are underpaid.

The procedure for correcting an underpayment depends on when it was discovered and what Financial Year it relates to. An underpayment is typically corrected within an Out of Cycle Pay Run as the Pay Day Date is current or future but may be included in the next Regular Pay Run.

STEP 1 - Start a new Single Touch Payroll Pay Run.

Within the Pay Run Details Window, choose

Out of Cycle Pay Run if you need to correct the payment now.
Regular if the underpayment is being resolved in your next regular pay run.

STEP 2 - Choose the Payees included in the Single Touch Payroll Pay Run.

STEP 3 - Compose the Payees' Pay Details.

The above instructions will guide you through completing STEP 3 by processing a payment within the Back Payments category.

STEP 4 - Review the Single Touch Payroll Pay Run Reports.

🎯 If there are any issues when completing STEP 4, amend the required Payees Pay at STEP 3, then reprocess STEP 4.

STEP 5 - Create the Banking (.ABA) File for your Single Touch Payroll Pay Run.

STEP 6 - Review the Single Touch Payroll Pay Run Pay Advice Slips.

STEP 7 - Post the Pay Run and send your STP Lodgement.

🎯 Please ensure all information is correct before completing STEP 7. Once the pay run has been declared true and correct, it cannot be amended, and corrections will need to be made by referring to How do I correct the information included in an STP Lodgement?

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