To streamline the process and allow our team to focus on providing the best service, you can easily action your sales or administration requests by creating a ticket directly within e-PayDay Go®. Most of your information will be prefilled in the Form. You only need to add the details of your request, and you can also attach screenshots if necessary. After submitting the support ticket, you will receive an email notification.
Navigate to the Profile menu.
Select Sales and Administration Enquiry.
3. You can enter a detailed description of your query in the Sales and Administration Enquiry Form.
Files can be easily attached to your request.
4. Select Submit when you have completed the form.
5. When the Sales or Administration Enquiry is successfully submitted, a message is shown.
6. Select Ok.
You will receive an email confirming your Sales or Administraion Request Ticket with the subject, e-PayDay have received your e-PayDay Go Sales or Administration Request, #SE00000000.