Subscription Information

Subscription Information

Subscription Information details your current Plan and Level.

Essential and Advanced allow you to select the Plan Level you need based on your required functionality. All Tenants begin with Essential and can upgrade or downgrade as needed.

Change allows you to change your plan to a larger or smaller subscription.

Cancel allows you to cancel your subscription. If your subscription is cancelled, you can choose an Archive Plan to retain and not delete your data for 90 days.

Information and Warning Messages

The messages below are displayed when specific actions are performed within e-PayDay Go.

Changing Plan Level Information Message

The Changing Plan Level Alert (Modal) is displayed when Essential is selected in Subscription Information, thus downgrading from the Advanced Plan.

Cannot Change Plan Level Error Message

The Cannot Change Plan Level Alert (Modal) is displayed when Essential is selected in Subscription Information if you cannot change your Plan Level. To resolve this alert, please refer to Delete a Cost Centre.

Revert Plan Level Change Information Message

The Revert Plan Level Change Alert (Modal) is displayed when Advanced is re-selected in Subscription Information before your first Essential Plan Subscription payment is deducted.

Cancel Subscription (FREEPAY Plan) Warning Message

The Cancel Subscriptor (FREEPAY Plan) Alert (Modal) is conditionally displayed if Cancel is selected when the Plan is FREEPAY. To cancel your subscription, select Yes. Otherwise, select No.

👉 If Yes is selected, the Data Deletion (FREEPAY Plan) Alert (Modal) will be displayed. Refer to Cancel your e-PayDay Go Subscription.

Data Deletion (FREEPAY Plan) Message

The Data Deletion (FREEPAY Plan) Alert (Modal) is displayed if Yes was selected in the Cancel Subscriptor (FREEPAY Plan) Alert (Modal).

👉 If Delete my Data is selected, the Subscription Information Page will be updated. For more information, refer to Cancel your e-PayDay Go Subscription.

Cancel Subscription (Paid Plan) Warning Measge

The Cancel Subscription (Paid Plan) Alert (Modal) is conditionally displayed if Cancel is selected when the Plan is not FREEPAY.

To cancel your subscription, select Yes. Otherwise, select No.

👉 If Yes is selected, the Subscribe to Archive Plan Alert (Modal) will be displayed. Refer to Cancel your e-PayDay Go Subscription.

Subscribe to Archive Plan Message

The Subscribe to Archive Plan Alert (Modal) is displayed if Yes was selected in the Cancel Subscriptor (Paid Plan) Alert (Modal).

👉 If Cancel my Subscription is selected, the Data Deletion (FREEPAY Plan) Alert (Modal) is displayed. 

👉 If Choose Archive Plan is selected, you will be redirected to the Plan Selection Checkout Page. 

Refer to Cancel your e-PayDay Go Subscription.

Cancel Subscription (Archive Plan) Warning Message

The Cancel Subscription (Archive Plan) Alert (Modal) is conditionally displayed if Cancel is selected when the Plan is Archive.

To cancel your subscription, select Yes. Otherwise, select No.

👉 If Yes is selected, the Data Deletion (Paid Plan) Alert (Modal) will be displayed. Refer to Cancel your e-PayDay Go Subscription. 

Data Deletion (Paid Plan) Message

The Data Deletion (Paid Plan) Alert (Modal) is displayed if Cancel my Subscription was selected in the Subscribe to Archive Plan Alert (Modal).

👉 If Delete my Data is selected, the Subscription Information Page will be updated. Refer to Cancel your e-PayDay Go Subscription.