Search this site
Embedded Files
Skip to main content
Skip to navigation
e-PayDay Go Help Guide
Home
How do I get started with e-PayDay Go Single Touch Payroll?
How do I sign up for e-PayDay Go Single Touch Payroll?
How do I set up my Organisation (Legal Entity) for Single Touch Payroll?
How do I add Fair Work Awards and Agreements?
How do I add Superannuation Funds?
How do I set up Superannuation Reporting (SuperStream)?
How do I set up e-Cost (Payroll Cost Centres)?
How do I add Pay Rates, Allowances and/or Deductions (Pay Types)?
How do I set up All Purpose Allowances?
How do I set up Payroll Tax?
How do I set up Portable Long Service Leave?
How do I set up WorkCover / Workers Compensation?
How do I add Payees (Employees) for Single Touch Payroll?
How do I set up paying my Payees using FAST-Bank (.ABA)?
How do I set up FAST-Bank as the Payment Method within the Organisation?
How do I set up FAST-Bank as the Payment Method for a Payee?
How do I process a Single Touch Payroll Pay Run using e-Time?
How do I start a new Single Touch Payroll e-Time Pay Run?
How do I choose the Payees included in the e-Time Single Touch Payroll Pay
How do I compose the Payees' Timesheet Details?
How do I review the Single Touch Payroll e-Time Pay Run Reports?
How do I approve my Single Touch Payroll e-Time Pay Run?
How do I continue processing my Single Touch Payroll e-Time Pay Run in Pay
How do I process a Single Touch Payroll Pay Run?
How do I start a new Single Touch Payroll Pay Run?
How do I choose the Payees included in the Single Touch Payroll Pay Run?
How do I compose the Payees' Pay Details?
How do I review the Single Touch Payroll Pay Run Reports?
How do I create the FAST-Bank (.ABA) File for my Single Touch Payroll Pay R
How do I review the Single Touch Payroll Pay Run Pay Advice Slips?
How do I post the Pay Run and send my STP Lodgement?
How do I correct the information sent in an STP Lodgement?
What do I do when the Pay Run Dates are incorrect within a STP Lodgement?
What do I do when Payees were paid correctly, but the amounts in the STP Lo
What do I do when Payees are underpaid?
What do I do when Payees are included in an STP Lodgement when they shouldn
What do I do if I have completed STP Lodgements under an incorrect ABN, WPN
What do I do when Payees are overpaid?
How can I get assistance with using e-PayDay Go?
How do I log in to my Tenant (Organisation)?
What do I do if I've forgotten my password?
End Of Financial Year (EOFY) Single Touch Payroll (STP) reporting.
How do I process my Single Touch Payroll End of Financial Year?
Where do I enter Reportable Fringe Benefit Balances for a Payee before lodg
What Reports should I print before lodging a (EOFY) Final Event?
How do I review all Pay Run STP Lodgements before lodging a Final Event?
How do I process Superannuation Contributions?
How do I lodge a (EOFY) Final Event?
ClockMeIn® (EPSS)
How do I get started with ClockMeIn® as an employer?
How do I enrol a ClockMeIn® (EPSS) Payrollee?
How do I revoke access for a ClockMeIn (EPSS) Payrollee?
How do I use ClockMeIn® (EPSS) as a Payrollee?
How do I use the ClockMeIn® (EPSS) dashboard?
How do I clock in and out with ClockMeIn?
How do I view a plain language pay slip with ClockMeIn?
How do I view my messages with ClockMeIn?
How do I view my most recent pay slip with ClockMeIn?
How do I use Settings in ClockMeIn?
ClockMeIn® (EPSS) FAQs
Technical Information for Single Touch Payroll
Version History (Changelog)
ClockMeIn® (EPSS) History (Changelog)
Helpful Payroll Information Links
FAST-Pay™ File Specification
Tax File Number (TFN) Exemption Codes
Payee Tax Treatment and Income Streams
Payee Tax Treatment Codes
Single Touch Payroll (STP) Submit Event (PAYEVNT) Explained
Single Touch Payroll (STP) Update Event (UPDATE) Explained
Payroll Time and Attendance Options
Generic Text File Import Specifications and File Examples
Fair Work Awards List for Payroll
Clerks Private Sector Award MA000002 Payroll Software
Security Services Industry Award 2020 MA000016 Payroll Software
Aged Care Award MA000018 Payroll Software
Business Equipment Award MA000021Payroll Software
Pastoral Award MA000035 Payroll Software
Road Transport and Distribution Award MA000038 Payroll Software
Road Transport (Long Distance Operations) Award MA000039 Payroll Software
Vehicle Repair Services and Retail Award MA000089 Payroll Software
Social Community Home Care & Disability Services MA000100 Payroll Software
Dashboard
Notifications (Bell Icon)
Dashboard FAQs
How do I view Reminders?
How do I complete a Reminder?
How do I remove a Reminder?
Organisation (Legal Entity)
Organisation (Legal Entity) FAQs
What do I do if my ABN, WPN or GST Branch has changed?
What do I do if I have sold or closed my Organisation?
How do I change my Organisation Superannuation File Details?
How do I show or hide Payee Addresses on the Pay Advice Slip?
How do I show or hide YTD Values on the Pay Advice Slip?
How do I show or hide Payee Super Fund Member IDs on the Pay Advice Slip?
How do I show or hide Leave Dates on the Pay Advice Slip?
How do I show or hide Pay Line Transaction Dates on the Pay Advice Slip?
How do I show or hide STSL as a separate item in the Pay Advice Slip?
How do I show or hide Leave Balances on the Pay Advice Slip?
How do I s​​​​​​​how or hide Adjustment Pay Types on the Pay Advice Slip?
How do I show Leave Balances as Days or Hours when processing a Pay Run?
How do I show Leave Balances as Days or Hours in applicable reports?
How do I show or hide pay types with a zero quantity in applicable reports?
How do I choose the Cost Centre rounding allocation in Cost Centre Reports?
How do I show or hide the Classification Clauses within Award/Agreements?
How do I set the default number of items displayed in Lists?
How do I show or hide the Pay Type DBID in Pay Type Lists?
How do I set the default sort used for all Payee Lists?
Awards and Agreements
Awards
Award File
Agreements
Agreement File
Update Awards
Awards and Agreements FAQs
Awards and Agreements FAQs
How do I process the Fair Work Commission National Minimum Award Rate incre
How do I edit an Award?
How do I edit an Agreement?
How do I copy an Award?
How do I copy an Agreement?
How do I deactivate an Award?
How do I deactivate an Agreement?
How do I delete an Award?
How do I delete an Agreement?
How do I reactivate an Award?
How do I reactivate an Agreement?
Pay Types
Pay Rates
Pay Rates (Worked)
Pay Rates (Bonuses and Commissions)
Pay Rates (Leave)
Pay Rates (Adjustments)
Pay Rates (Reimbursements)
Allowances
Allowances (Allowances)
Allowances (Allowances (Back Payments))
Deductions
Deductions (Deductions)
Pay Types FAQs
How do I add a Pay Rate?
How do I add a Loaded Rate Pay Rate?
How do I set up Casual Ordinary Hourly Rates?
How do I add Pay Rates for Payees Paid Per Unit (Piece)?
How do I add Pay Rates and Allowances for a Payee Paid a Salary?
How do I add an Allowance?
How do I add an All Purpose Allowance?
How do I add a Deduction?
How do I edit a Pay Rate?
How do I edit an Allowance?
How do I edit a Deduction?
How do I view a Pay Type?
How do I copy a Pay Rate?
How do I copy an Allowance?
How do I copy a Deduction?
How do I deactivate a Pay Type?
How do I delete a Pay Type?
Superannuation
Superannuation Funds
Superannuation Fund File
Superannuation Manager
Superannuation FAQs
How do I create a Superannuation File?
How do I recreate a Superannuation File for a prior period?
e-Cost (Payroll Cost Centres)
Cost Centre File
e-Cost (Payroll Cost Centres) FAQs
How do I add a Payroll Cost Centre?
How do I change the Payroll Cost Centres assigned to a Payee?
How do I change the Default Payroll Cost Centres assigned to a Payee?
Payees
Payee Master File
Personal Details (Payee Master File)
e-Personnel (HR) (Payee Master File)
Taxation and Medicare (Payee Master File)
Employment and Payment (Payee Master File)
Superannuation Rules and Fund Details (Payee Master File)
Leave Entitlements and Balances (Payee Master File)
Taxation Balances (Year To Date) (Payee Master File)
Taxation Balances (Opening/Adjutsment) (Payee Master File)
Reportable Fringe Benefits (Year To Date) (Payee Master File)
Reportable Fringe Benefits (Opening/Adjustment) (Payee Master File)
Payees FAQs
How do I cease a Payee?
How do I reinstate a Payee?
How do I change the Add To Tax amount for a Payee?
How do I change the Employment Basis for a Payee?
How do I set up or change Payroll Tax for a Payee?
How do I update a Payee after changing their Award?
Where do I enter the Cessation Date and Reason for a Payee?
How do I set up or change All Purpose Allowance for a Payee?
How do I set up or change Pay Template for a Payee?
How do I change the FAST-Bank Payment Method Details for a Payee?
How do I set up or change Variable Deduction Banking and Repayments for a P
How do I change the Superannuation Rules for a Payee?
How do I change the Employer SG Contributions Fund Details for a Payee?
How do I change the Additional Contributions Fund Details for a Payee?
How do I change the Employee Contributions Fund Details for a Payee?
How do I hide Leave Balances on the Pay Advice Slip for a specific Payee?
How do I change the Opening/Adjustment Taxation Balances for a Payee?
How do I change the Opening/Adjustment Reportable Fringe Benefit Balances f
e-Time (Timesheets)
Pay Run (STEP 1 - e-Time (Timesheets))
Payees (STEP 2 - e-Time (Timesheets))
Timesheets (STEP 3 - e-Time (Timesheets))
Reports (STEP 4 - e-Time (Timesheets))
Approve (STEP 5 - e-Time (Timesheets))
e-Time (Timesheets) FAQs
How do I set up e-Time (Timesheets)?
Pay Day
Pay Run (STEP 1 - Pay Day)
Payees (STEP 2 - Pay Day)
Compose (STEP 3 - Pay Day)
Reports (STEP 4 - Pay Day)
FAST-Bank (STEP 5 - Pay Day)
Pay Slips (STEP 6 - Pay Day)
Notify ATO (STEP 7 - Pay Day)
Pay Day FAQs
How do I continue processing a Single Touch Payroll Pay Run?
How do I delete a Single Touch Payroll Pay Run?
How is PAYGW calculated?
What do I do if PAYGW contains cents?
How do I cease a Payee while processing my Single Touch Payroll Pay Run?
How do I allocate the Pay Type QTY to Cost Centres while processing my Sing
How do I enter a Payee Pay Message while processing my Single Touch Payroll
How do I change the Pay Run Type to Missed so I can post the Pay Run and se
How do I change the Pay Run Pay Day Date so I can post the Pay Run and send
How do I process a negative payment for a Payee in my Single Touch Payroll
How do I process a correction for a Payee in my Single Touch Payroll Pay Ru
How do I correct an underpayment for a Payee in my Single Touch Payroll Pay
How do I reverse Pay Runs lodged using the wrong ABN, WPN or GST Branch?
How do I process Leave in Advance?
What do I do when Pay Runs need to be processed in advance?
Reports
Awards/Agreements
Awards/Agreements Allocation Report
Awards/Agreements List Report
Awards/Agreements Update History Report
Cost Centres
Cost Centres List Report
Cost Centre Summary Report
Cost Centre Transactions (Grouped By Payee) Report
Cost Centre Transactions (Grouped By Cost Centre) Report
Employer Obligations
Gross Pay & Total PAYGW Report
Payroll Tax (SRO) Report
Payroll Tax (SRO) (Non Taxable Wages) Report
Portable Long Service Leave Employer Return (QLD) Report
Portable Long Service Leave Employer Return (TAS) Report
Portable Long Service Leave Employer Return (ACT) Report
Wages Declaration (WorkCover) Report
Withholding Tax Report
Payees
Leave Liability (Long Service Leave) Report
Leave Liability (Annual Leave) Report
Leave Accrual (Long Service Leave) Report
Leave Accrual (All Leave Types) Report
Leave Accrual (Leave - Other) Report
Leave Accrual (Annual Leave) Report
Leave Accrual (Rostered Days Off) Report
Leave Accrual (Sick & Carer's Leave) Report
Leave Accrual (Time Off In Lieu) Report
Leave Accrual and Liability Summary (All Leave Types) Report
Leave Accrual and Liability Summary (Annual Leave) Report
Leave Accrual and Liability Summary (Long Service Leave) Report
Leave Accrual and Liability Summary (Leave - Other) Report
Leave Accrual and Liability Summary (Rostered Days Off) Report
Leave Accrual and Liability Summary (Sick & Carer's Leave) Report
Leave Accrual and Liability Summary (Time Off In Lieu) Report
Leave Liability (Leave - Other) Report
Leave Liability (Rostered Days Off) Report
Leave Liability (Sick & Carer's Leave) Report
Leave Liability (Time Off In Lieu) Report
Leave Liability (All Leave Types) Report
Payee Balances Report
Payee Balances (Allowances ATO STP2 Summary) Report
Payee Balances (Deductions ATO STP2 Summary) Report
Payee Balances (Deductions and Super ATO STP2 Summary) Report
Payee Balances (ETP ATO STP2 Summary) Report
Payee Balances (Fringe Benefits Tax ATO STP2 Summary) Report
Payee Balances (Lump Sum ATO STP2 Summary) Report
Payee Balances (Paid Leave ATO STP2 Summary) Report
Payee Balances (Salary Sacrifice ATO STP2 Summary) Report
Payee Balances (ATO STP2 Summary) Report
Payees List (Portable Long Service Leave) Report
Payee Contact Details (Address Book) Report
Payee Emergency Contacts Report
Payee Master File Report
Payees List Report
Payee Update History (Leave Entitlements) Report
Payee Update History (Payment) Report
Payee Update History (Leave Balances) Report
Payees List (Cost Centre, Payroll Tax and Portable Long Service Leave Alloc
Payee Comments & Reminders Report
Leave Register Report
Payee Transactions Report
Pay Advice Slips
Pay Advice Slip Report
Pay Advice Slip (Simple) Report
Pay Day
Cash Disbursements Report
EFT Disbursements Report
FAST-Bank Disbursements Report
Pay Run Analysis Report
Pay Run Analysis (Simple) Report
Pay Run Analysis (Detailed) Report
Pay Run Analysis (Grouped by Pay Location / Department) Report
Pay Run Analysis (Detailed) (Grouped by Pay Location / Department) Report
Pay Run Analysis (Simple) (Grouped by Pay Location / Department) Report
Pay Advice Summary Report
Payee Ordinary Time Hours Summary Report
Payee Overtime Hours Summary Report
Pay Run Analysis (Simple) Summary Report
Pay Run Analysis (Detailed) Summary Report
Pay Run Analysis Summary Report
Payee Signature List Report
Payroll Summary Report
Pay Types
Allowances List Report
Allowance Transactions (Grouped by Allowance) Report
Allowance Transactions (Grouped by Payee) Report
Deductions List Report
Deduction Transactions (Grouped by Deduction) Report
Deduction Transactions (Grouped by Payee) Report
Deduction Transactions (Reportable Fringe Benefits) (Grouped By Deduction)
Deduction Transactions (Reportable Fringe Benefits) (Grouped By Payee) Repo
Deduction Transactions (Variable) (Grouped By Deduction) Report
Deduction Transactions (Variable) (Grouped By Payee) Report
FBT List Report
Pay Rate Transactions (Grouped by Pay Rate) Report
Pay Rate Transactions (Grouped by Payee) Report
Pay Rates List Report
Superannuation
Payer Periodic Superannuation Contributions (Grouped by Fund) Report
Payer Periodic Superannuation Contributions (Grouped by Payee) Report
Payee Periodic Superannuation Contributions (Grouped by Fund) Report
Payee Periodic Superannuation Contributions (Grouped by Payee) Report
Superannuation Funds List Report
Superannuation Contributions Summary Report
Total Periodic Superannuation Contributions (Grouped by Fund) Report
Total Periodic Superannuation Contributions (Grouped by Payee) Report
Timesheets
Timesheet Report
Timesheet (Individual Payee) Report
Timesheets (Pay Type Allocation) Report
Time Card (ClockMeIn Individual Payee) Report
Time Cards (ClockMeIn) Report
Reports FAQs
How do I view the Allowance Transactions (Grouped by Allowance) Report?
How do I view the Allowance Transactions (Grouped by Payee) Report?
How do I view the Pay Rate Transactions (Grouped by Pay Rate) Report?
How do I view the Pay Rate Transactions (Grouped by Payee) Report?
How do view the Payee Balances Report?
How do I view the Payee Balances (Allowances ATO STP2 Summary) Report?
How do I view the Payee Balances (ATO STP2 Summary) Report?
How do I view the Payee Balances (Deductions ATO STP2 Summary) Report?
How do I view the Payee Balances (Deductions and Super ATO STP2 Summary) R
How do I view the Payee Balances (ETP ATO STP2 Summary) Report?
How do I view the Payee Balances (Fringe Benefits Tax ATO STP2 Summary) Re
How do I view the Payee Balances (Lump Sum ATO STP2 Summary) Report?
How do I view the Payee Balances (Paid Leave ATO STP2 Summary) Report?
How do I view the Payee Balances (Salary Sacrifice ATO STP2 Summary) Repor
How do I view the Payee Transactions Report?
How do I view the Total Periodic Superannuation Contributions (Grouped by F
Single Touch Payroll (STP)
View STP Lodgements
Lodge STP Update
Financial Year (STEP 1 - Lodge STP Update)
Payees (STEP 2 - Lodge STP Update)
Notify ATO (STEP 3 - Lodge STP Update)
Zero STP YTD Balances
Financial Year (STEP 1 - Zero STP YTD Balances)
Payees (STEP 2 - Zero STP YTD Balances)
Notify ATO (STEP 3 - Zero STP YTD Balances)
STP EOFY Manager
Financial Year (STEP 1 - STP EOFY Manager)
Payees (STEP 2 - STP EOFY Manager)
Notify ATO (STEP 3 - STP EOFY Manager)
Single Touch Payroll (STP) FAQs
How do I view my Single Touch Payroll (STP) Lodgement?
How do I lodge an STP Update?
How do I lodge a Zero STP YTD Balances Update?
How do I unfinalise a (EOFY) Final Event (Finalisation Declaration)?
How do I amend a (EOFY) Final Event (Finalisation Declaration)?
e-Port (Payroll Import and Export)
Import
Export
e-Port FAQs
How do I import Payees?
How do I import Awards/Agreements?
How do I import Superannuation Funds?
How do I export Superannuation Funds?
How do I export Awards and Agreements?
How do I export Payees?
How do I add a Custom Export?
How do I delete a Custom Export?
How do I apply a Custom Export?
How do I complete the e-PayDay Go Payees Import File?
Application Settings
Paid By
How do I add a new Paid By Option?
Taxation
Administration
Roles and Permissions
Users
e-PayDay Go Users
ClockMeIn (EPSS) Users
Audit Logs
Subscription
Subscription Information
Payment History
Invoice (Bill To)
Settings
Notifications
Inbox
Mass Notifications
Administration FAQs
How do I add a Role?
How do I edit a Role?
How do I view a Role?
How do I delete a Role?
How do I add an e-PayDay Go (Tenant) User?
How do I edit an e-PayDay Go (Tenant) User?
How do I unlock an e-PayDay Go (Tenant) Users Account?
How do I view an e-PayDay Go (Tenant) User?
How do I transfer Account Ownership to another User?
How do I delete an e-PayDay Go (Tenant) User?
How do I edit a ClockMeIn (EPSS) User?
How do I unlock a ClockMeIn (EPSS) Users Account?
How do I view a ClockMeIn (EPSS) User?
How do I delete a ClockMeIn (EPSS) User?
How do I choose the default role for new e-PayDay Go Users?
How do I change my notification settings?
How do I delete a notification?
How do I set all notifications as read?
How do I set a notification as read?
How do I delete listed notifications?
How do I create and send a Mass Notification?
How do I change the Role of an e-PayDay Go (Tenant) User?
How do I set up my Plan Payment Details when my credit has depleted?
How do I upgrade my e-PayDay Go Subscription Plan?
How do I downgrade my e-PayDay Go Subscription Plan?
How do I change my Plan Level from Essential to Advanced?
How do I change my Plan Level from Advanced to Essential?
How do I cancel my e-PayDay Go Subscription?
How do I cancel my e-PayDay Go FREEPAY Subscription?
How do I cancel my e-PayDay Go Archive Subscription?
How do I reinstate my cancelled e-PayDay Go Subscription?
What do I do if my e-PayDay Go Subscription Plan Payment is overdue?
How do I view my e-PayDay Go Subscription Plan Payment History?
How do I update my e-PayDay Go Subscription Plan Invoice (Bill To) Details?
How do I update my e-PayDay Go Subscription Plan Payment Details?
How do I resend the Verification Email to a ClockMeIn (EPSS) User?
How do I resend the Verification Email to an e-PayDay Go (Tenant) User?
How do I enable Google Authenticator for my e-PayDay Go (Tenant) User Accou
How do I disable Google Authenticator for my e-PayDay Go (Tenant) User Acco
How do I link my e-PayDay Go Accounts (Tenants)?
How do I unlink my e-PayDay Go Accounts (Tenants)?
How do I log in to a linked e-PayDay Go Account (Tenant)?
e-PayDay Go Help Guide
Allowances (Allowances)
Report abuse
Page details
Page updated
Report abuse