e-PayDay Go® Single Touch Payroll software includes the Clerks Private Sector Award [MA000002], which covers employees who mainly carry out clerical and administrative work and their employers in the private sector.
Clerical and administrative work means:
filing and photocopying
typing and word processing
managing accounts, invoices and orders
billing clients and customers
maintaining records and journals, including payroll
answering calls
cash handling
operating a telephone switchboard
attending a reception desk
secretarial and executive support services.
Examples of employers and employees covered by the Clerks Award include:
administrative assistants
receptionists (eg. in a tax accounting firm)
bookkeepers (eg. in a manufacturing company)
clerical employees in a retail head office (if no retail activities are conducted at the office)
diploma qualified employees who complete financial/tax schedules or income tax returns (except where their employer is in the banking, finance or insurance industry)
wholesale travel operators selling packages directly to other travel companies.
The Clerical Award also covers labour hire businesses and their employees who are placed with an organisation in a clerical role covered by this award and who are not covered by another award with clerical classifications.
Check the award for full information on who is covered and the classification descriptions.
The information in this section is currently under review by the Fair Work Commission. This could result in some changes.
Please keep checking back here for updates.
Employers and employees are not covered by the Clerks Award when:
the employees are working in the public sector (eg. working for a local council or government body)
they are employed as a qualified accountant in an accountancy practice or within the banking, finance and insurance industry
they are selling travel packages to final consumers for a retail travel agency.
The Clerks Award doesn't cover employers and employees when they are covered by an industry award that has clerical classifications, including:
Aged Care Award
Airline Ground Staff Award
Airport Award
Alpine Resorts Award
Animal and Veterinary Services Award
Banking, Finance and Insurance Award
Black Coal Award
Business Equipment Award
Contract Call Centres Award
Educational Services (Post-Secondary) Award
Educational Services (Schools) General Staff Award
Fitness Award
Health Services Award
Higher Education General Staff Award
Hospitality Award
Legal Award
Market and Social Research Award
Meat Award
Rail Award
Registered Clubs Award
Restaurant Award
Retail Award
Social, Community, Home Care and Disability Services Industry Award
Sporting Organisation Award
Telecommunications Award.
Check the award for full information on coverage and classifications.
e-PayDay Go® delivers instant access to an extensive library of all 122 Fair Work Commission Awards and their respective classifications, empowering users with the knowledge they need to navigate complex employment conditions efficiently.
A. Select the down arrow to choose the required Fair Work Award.
B. Select the icon to access the Award information.
C. You also have direct access to the Fair Work PAY AND CONDITIONS TOOL (P.A.C.T.).
The e-PayDay Go® Update Awards tool enables you to process the Fair Work Commission National Minimum Award Rate increases. With this simple but powerful tool, you can choose whether to adjust the above-award rate in accordance with the rise or absorb the change. This functionality streamlines the important task of changing the hourly rate to align with revisions established by the FWC.
Fair Work and the Australian Taxation Office (ATO) offer a wealth of valuable guidance that is essential for comprehending your responsibilities as an employer. Understanding this information is crucial to ensure compliance with your legal obligations. To assist you in navigating these resources more effectively, we have compiled a comprehensive page featuring a curated list of important links. These links direct you to essential information provided by the regulators, helping you stay informed and compliant.