We are currently moving our help content to this new website. To learn more about e-Time™ (Timesheets), please visit the previous e-PayDay Go® Knowledge Base.
The messages below are displayed when specific actions are performed within e-PayDay Go.
The Review Imported Payee Error Message is displayed when the Action Icon is selected for a Payee who has been imported in e-Port; however, their Payee Master File has not been accessed to confirm that the information has been correctly added into the relevant fields.
To resolve this alert, select OK, Exit the Pay Run and refer to Review your Imported Payees.
The STP Previous Payroll ID Error Message is displayed when the Action Icon is selected for a Payee whose Master File contains a Previous STP Payee Payroll ID.
To resolve this Alert, please exit the Pay Run and refer to either Send an Update Event to the ATO, OR Remove the Payees STP Previous Payroll ID.
The Visa Expired Error Message is displayed when the Action Icon is selected for a Payee whose VISA has expired.
To resolve this issue, please exit Pay Run and change the Visa Number, Expiry, or Country for a specific Payee.
The Deafult Cost Centre Error Message is displayed when the Action Icon is selected for a Payee who does not currently have a Default Cost Centre (Hours Allocation).
To resolve this issue, please refer to Update the Payees Default Cost Centre (Hours Allocation) setting.
🎯 This message is displayed in the Payee Master File and Notify ATO (STEP 7 of Pay Day).
The Mandatory Employer Superannuation Guarantee Information Message is displayed when the Action Icon is selected for a Payee whose Employer SG Percentage is currently set to anything less than 12.00% (on or after 1 July 2025).
Select Yes to change the Employer SG percentage as the ATO requires.
Otherwise, keep the Employer SG percentage as previously set (due to your Award) by selecting; Do not show again for this Payee if you do not want to be reminded that this Payee is being paid a lesser percentage. Then select No.
The Registered Employer Information Message is displayed when the Action Icon is selected for a Payee whose Tax Treatment Code is HUXXXX if Employer of Working Holiday Makers has been selected since the Payee was added.
To resolve this alert, select Ok to automatically update the Payees Tax Treatment Code to HRXXXX.
The Deregistered Employer Information Message is displayed when the Action Icon is selected for a Payee whose Tax Treatment Code is HRXXXX if Employer of Working Holiday Makers has been deselected since the Payee was added.
To resolve this alert, select Ok to automatically update the Payees Tax Treatment Code to HUXXXX.
The Award Details Changed Information Message is displayed when the Action Icon is selected for a Payee whose Award has been changed, and those changes have not been applied to the Payee.
To resolve this alert, Update Employment for the relevant Payees based on changes to the assigned Award.
The Agreement Details Changed Information Message is displayed when the Action Icon is selected for a Payee whose Agreement has been changed, and those changes have not been applied to the Payee.
To resolve this alert, Update Employment for the relevant Payees based on changes to the assigned Agreement.