Select Pay Day from the Side Navigation Menu.
Select Show Advanced Filters and change the Date Range if required..
Review the STP Status for each Pay Run, where all should be either Sent or Success.
If there are any pay runs with STP Status of;
Unsent (Pencil). Please review these pay runs to confirm if they need to be posted (after changing them to Missed) or deleted.
Unsent (Clock), Please review these pay runs to confirm if they need to be posted (after changing them to Missed) or deleted.
Validation Error (Hand), Request Support.
Warning, Request Support.
Failed, Request Support.
👉 If one or more Pay Runs have not been processed (Missing), ensure they are added by referring to Commence a New Missed Pay Run.
👉 If once or more Pay Runs have been processed incorrectly, depending on the exact issue located, a correction can be processed by either;
Manually entering Adjustment Balances in the Payee Master File or;
Processing an Out of Cycle Pay Run.